Vinted Users Voice Anger Over Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.